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Legal & Compliance

Privacy Policy & Data Deletion

Effective Date: January 1, 2026 | Last Updated: August 2026 | EVETS Software Solutions (evets.net)

📜 Terms & Conditions 💸 Refund Policy ⚖️ Dispute Policy 🔒 Privacy Policy

1. Introduction

At EVETS Software Solutions (accessible from https://evets.net), the privacy and protection of our clients' and users' personal and operational data is our utmost priority. This Privacy Policy document outlines the types of information collected and recorded by EVETS and how we use and protect it.

2. Information We Collect

When you use our enterprise software, CRM, portal, or contact us via WhatsApp and Email, we may collect:

  • Business Contact Information: Name, company name, business email address, phone/WhatsApp number, country.
  • Billing & Transaction Details: Invoices, payments recorded, subscriptions, and receipts.
  • Communication Logs: Messages sent via support tickets, contact forms, or authorized WhatsApp messaging channels for client service purposes.

3. How We Use Your Data

We use the collected information strictly for legitimate business operations:

  • To provision and maintain enterprise cloud ERP, POS, and software platforms.
  • To send invoices, service notices, and software release updates via email and WhatsApp.
  • To provide 24/7 technical customer support and respond to client inquiries.
  • We never sell, rent, or trade your personal or corporate data to any third parties.

4. WhatsApp & Meta Cloud API Communications

EVETS utilizes official Meta WhatsApp Business Cloud APIs to deliver automated transactional updates (such as invoice receipts and project notices) and two-way client customer service. All messages sent and received comply with Meta's Business Messaging Policies.

5. User Data Deletion Instructions

How to Request Deletion of Your Data:

Users and clients have the right to request the permanent deletion of their personal and communication data from EVETS systems at any time.

To request complete deletion of your data, you can:

  1. Send an email to contact@evets.net with the subject line Data Deletion Request including your name and registered phone/email.
  2. Or message our official support WhatsApp at +94 72 042 7527 requesting data removal.

Upon receiving your request, our engineering team will permanently delete your stored profile, logs, and associated records within 48 hours and send a written confirmation.

6. Contact Information

If you have any questions regarding this Privacy Policy or your data, please contact us: